Frequently Asked Questions
Everything you need to know about your Conceive Plus order.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary based on destination but generally take 7-14 business days.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order ships, you will receive an email with a unique tracking number and a link to our carrier's website to monitor your package's progress.
Are your clothing materials ethically sourced?
Yes, quality and ethics are our priority. We partner with certified manufacturers who adhere to fair labor practices and utilize sustainable fabrics wherever possible.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.